Job Description:

We are looking for a welcoming, professional, and organized Front Desk Associate to manage our reception area and perform a variety of administrative and clerical tasks. 

The ideal candidate will have experience in a customer-facing role and be skilled in handling inquiries from clients, coordinating with vendors, and liaising with associates and management. 

This role is essential for creating a positive first impression of our organization and providing exceptional service to visitors, associates, and partners.

Key Responsibilities:

• Serve as the primary point of contact for visitors, associates, and vendors.
• Greet visitors and clients warmly, ensuring a welcoming and professional experience.
• Answer, screen, and forward incoming phone calls and emails promptly and
  professionally.
• Handle inquiries and complaints from clients, providing accurate information and ensuring customer satisfaction.
• Maintain a helpful and friendly attitude to ensure clients and visitors feel
  valued and respected.
• Work closely with associates across departments to facilitate smooth office
  operations.
• Communicate and follow up on meeting room bookings, visitor schedules, and daily office needs.
• Provide support to management for organizing company events, training
  sessions, and meetings.
• Coordinate with vendors and service providers for office supplies,
  maintenance, and other services.
• Track inventory and order office supplies to ensure adequate availability at all
  times.
• Maintain an up-to-date log of service contracts and renewals.
• Assist in basic administrative tasks such as filing, photocopying, data entry, and record-keeping.
• Handle incoming and outgoing mail, courier services, and deliveries.
• Maintain office cleanliness and a welcoming front desk appearance.

Qualifications:

• 6 months to 1 year of experience in a front desk or administrative role, ideally in a service organization.
• Any Degree or equivalent; additional certification in Office Administration or a related field is a plus.
• Strong interpersonal and communication skills, with a client-focused approach.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Proficiency in MS Office (Word, Excel, Outlook, ZOHO) and familiarity with phone systems.
• Organized, detail-oriented, and reliable, with a positive and proactive attitude.

What We Offer:

• Competitive salary

• Professional development opportunities

• Positive and inclusive work environment