Terms of Use

Welcome to the Infopace website. By accessing or using our services, you agree to comply with and be bound by the following terms. If you do not agree to these terms, you should not use our services.

  1. Acceptance of Terms
    You agree to use the site in accordance with applicable laws and regulations.
  2. Changes to Terms
    Infopace reserves the right to modify these terms at any time. 
  3. User Conduct
    Users must respect others and are responsible for the content they post. Any unlawful or disruptive behavior will result in the termination of access.
  4. Intellectual Property
    All content on this site, including text, graphics, and logos, is owned by or licensed to Infopace. Unauthorized use is prohibited. Any disclosure, reproduction, distribution or use of content, graphics & logos by an individual or entity is subject to legal proceedings/ may result in legal action.
  5. Limitation of Liability
    Infopace shall not be liable for any damages arising from the use of this site. We provide our services “as is” and for any other information, refer to the signed MOU/Agreement.

Privacy Data

At Infopace, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and protect your data.

  1. Information Collection
    We collect personal data when you visit our site, engage with our services, or interact with us directly.
  2. Use of Information
    We use your data to provide services, improve our offerings, and for marketing purposes, with your consent where necessary.
  3. Data Sharing
    Your information will not be shared with third parties without your consent, except as required by law.
  4. Data Security
    We implement appropriate technical and organizational measures to protect your data against unauthorized access and loss.

Privacy

Your privacy is important to us. This policy explains our practices regarding the collection, use, and disclosure of your information.

  1. Commitment to Privacy
    We commit to processing personal data in compliance with applicable laws and best practices.
  2. User Rights
    You have the right to access, correct, or delete your personal data stored with us. 
  3. Cookies
    We utilize cookies to enhance your experience. For details, see our Cookie Policy.

Framework

Our framework outlines our approach to managing personal data responsibly.

  1. Data Governance
    We maintain strict guidelines on data handling to ensure transparency and accountability.
  2. Risk Management
    We regularly assess potential risks to personal data and implement necessary safeguards.
  3. Training and Awareness
    We conduct training for our employees to promote a culture of privacy compliance and data protection.

Cookies

Infopace uses cookies to enhance your browsing experience. Cookies are small data files that are placed on your device.

  1. Types of Cookies Used
    • Essential Cookies: Necessary for the functioning of our site.
    • Performance Cookies: Help us analyze user behavior to improve our services.
    • Functionality Cookies: Allow us to remember preferences and enhance user experience.
  2. Managing Cookies
    You can manage your cookie preferences through your browser settings.

Cookie Settings

Managing Your Cookie Settings

You have the right to decide which cookies to accept.

  1. Browser Settings
    You can modify your browser settings to refuse cookies or alert you when cookies are being sent.
  2. Opting Out
    You can withdraw consent for non-essential cookies at any time through your cookie settings.

Refund and Cancellation Policy

At Infopace Management Pvt Ltd, we strive to provide the best services to our customers. We understand that situations may arise that require cancellation or a refund. Please review our policy below.

  1. Cancellation Policy:
    For Services:
    • Customers may cancel services at any time before the start date of the service without penalty.
    • If a cancellation request is made after the service has started, no refund will be granted.
  2. For Events and Workshops:
    • Cancellations made at least 14 days before the event will receive a full refund.
    • Cancellations made 7-13 days before the event will incur a 50% cancellation fee.
    • Cancellations made less than 7 days prior to the event are non-refundable.
  3. Refund Policy:
    Eligibility for Refunds:
    • Refund requests must be made within 30 days of the payment date.
    • Refunds will only be issued for services that were not rendered or for events that were
    • canceled by Infopace Management Pvt Ltd.
  4. Processing Time:
    • Once your refund request is approved, it may take 5-7 business days for the funds to appear in your account, depending on your bank’s processing times.
  5. How to Request a Cancellation or Refund:
    • To request a cancellation or refund, please contact our customer support at [insert contact information] with your details and reason for the request.
    • Kindly provide your order number and any relevant information to expedite the process.
  6. Modifications to This Policy:
    • Infopace Management Pvt Ltd reserves the right to modify this policy at any time.
    • Customers will be notified of any changes via email or through our website.
    • By utilizing our services, you acknowledge that you have read and understood this refund and cancellation policy.